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Operational continuity as recurring revenue.

AlphaChannels: the certified channel program for integrators, distributors and technology channels to add CareIT® to their portfolio, without investing in a NOC, inventory or in-house engineering.

You own the relationship. We run the operation.

AlphaNetworks provides DiscoverIT® monitoring and specialized support; you keep your customer.

AlphaNetworksSpecialized support and DiscoverIT®
AlphaChannelsYour company, certified channel
End UserYour customer, with operational continuity

A proposal designed to grow together

A new line of business

Add CareIT® as Assisted Operational Continuity and offer more value to your customers without investing in your own NOC.

Recurring revenue

CareIT® OnDemand generates a Recurring Monthly Payment (PRM) for every active device in your portfolio.

An offer for EOS/EOL

When the manufacturer withdraws support, you have something to retain your customer with: multi-vendor coverage, with or without manufacturer backing.

Technical support for you

Specialized support for your team during the implementation and operation of the service.

Benefits by level

Commercial terms according to your partnership level and your volume of active Service TAGs.

Grow with us, level by level

Your level is determined by the volume of equipment under support (Service TAGs) and grants commercial benefits. Terms are defined in the Partnership Annex.

  1. Registered
  2. Silver
  3. Gold
  4. Platinum

Channel onboarding in five steps

  1. First contactA conversation with our channel team.
  2. NDA + Master AgreementSigning of the agreement and the Partnership Annex.
  3. TrainingTechnical and commercial: CareIT®, DiscoverIT® and quoting.
  4. EnablementAccess to the partner portal.
  5. First dealWe accompany you with your first customer.

Go to the partner portal

What partners ask us most

What do I offer my customers as a partner?

CareIT® (Assisted Operational Continuity, multi-vendor, with or without manufacturer support) and DiscoverIT®, without building your own NOC.

Do I need to set up a NOC or an engineering team?

No. AlphaNetworks provides DiscoverIT® monitoring and specialized support; you own the customer relationship with our technical backing.

How do I generate recurring revenue?

CareIT® OnDemand generates a Recurring Monthly Payment (PRM) for every active device in your portfolio.

How do I move up a level?

The program has four levels (Registered, Silver, Gold and Platinum) according to your volume of active Service TAGs.

Want to be a partnerof AlphaNetworks?

Write to us at channels@alphanetworks.mx. We accompany you from the first contact.