Operational continuity as recurring revenue.
AlphaChannels: the certified channel program for integrators, distributors and technology channels to add CareIT® to their portfolio, without investing in a NOC, inventory or in-house engineering.
You own the relationship. We run the operation.
AlphaNetworks provides DiscoverIT® monitoring and specialized support; you keep your customer.
A proposal designed to grow together
A new line of business
Add CareIT® as Assisted Operational Continuity and offer more value to your customers without investing in your own NOC.
Recurring revenue
CareIT® OnDemand generates a Recurring Monthly Payment (PRM) for every active device in your portfolio.
An offer for EOS/EOL
When the manufacturer withdraws support, you have something to retain your customer with: multi-vendor coverage, with or without manufacturer backing.
Technical support for you
Specialized support for your team during the implementation and operation of the service.
Benefits by level
Commercial terms according to your partnership level and your volume of active Service TAGs.
Grow with us, level by level
Your level is determined by the volume of equipment under support (Service TAGs) and grants commercial benefits. Terms are defined in the Partnership Annex.
- Registered
- Silver
- Gold
- Platinum
Channel onboarding in five steps
- First contactA conversation with our channel team.
- NDA + Master AgreementSigning of the agreement and the Partnership Annex.
- TrainingTechnical and commercial: CareIT®, DiscoverIT® and quoting.
- EnablementAccess to the partner portal.
- First dealWe accompany you with your first customer.
What partners ask us most
What do I offer my customers as a partner?
CareIT® (Assisted Operational Continuity, multi-vendor, with or without manufacturer support) and DiscoverIT®, without building your own NOC.
Do I need to set up a NOC or an engineering team?
No. AlphaNetworks provides DiscoverIT® monitoring and specialized support; you own the customer relationship with our technical backing.
How do I generate recurring revenue?
CareIT® OnDemand generates a Recurring Monthly Payment (PRM) for every active device in your portfolio.
How do I move up a level?
The program has four levels (Registered, Silver, Gold and Platinum) according to your volume of active Service TAGs.
Want to be a partnerof AlphaNetworks?
Write to us at channels@alphanetworks.mx. We accompany you from the first contact.

