See it before it fails.
DiscoverIT®: 24/7 monitoring and centralized management of IT infrastructure
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Operating blind costs more than it seems
Without real-time visibility, problems are discovered late. DiscoverIT® sees what the naked eye can't.
Move the cursor over the imageFrom the signal to the log
- Agentless monitoringMulti-vendor, 24×7, without installing software on the devices.
- Degradation detectedBefore it becomes a failure.
- Ticket generatedAutomatically, with follow-up from start to finish.
- Corrective interventionThe support team responds according to the contracted level.
- Exportable logEvery event is recorded for operations and audit.
Everything you need to control your infrastructure
DiscoverIT® centralizes visibility, management and operational communication in a single platform.
Monitoring
Continuous monitoring without installing software on the devices. Compatible with heterogeneous infrastructure.
Anomaly detection with automatic escalation according to the service level assigned to the device.
Asset management
Record of devices, operational status, location and up-to-date configuration.
Tracking of support terms and of end-of-support and end-of-life dates.
Operational traceability
Record of events, response times and resolution per device.
Visibility of operational status for IT leadership and operations areas.
Collaboration
Integrated channel between your IT area and the support team.
Tracking of tickets, assignments and resolution status.
Access control
Segmented access for leadership, operations and technical support.
Value for every level of the organization
IT leadership / CIO
Executive visibility of operational status, service-level compliance and EOS/EOL risks identified in advance.
- Overall status dashboard
- Compliance reports
- Early risk alerts
IT operations
Real-time operational control: alerts, tickets, incident history and coordination with the support team.
- Alerts per device
- Integrated ticket management
- Up-to-date inventory
Finance / Procurement
Tracking of contract terms and expiration dates to plan renewals with no surprises.
- Support and contract expirations
- Renewal planning
- Asset reports by area
Would you rather see it in action?
Enter the demo environment and explore DiscoverIT® with sample data: inventory, alerts, dashboards and traceability. No installation.
What people ask us most about DiscoverIT®
How does agentless monitoring work?
DiscoverIT® monitors without installing software on your devices: it connects using standard management protocols, so it adds no load or agents to the monitored infrastructure.
What infrastructure can it monitor?
It is designed for heterogeneous, multi-vendor environments: Computing, Storage and Datacomm, including Security.
Can I have DiscoverIT® without contracting CareIT®?
Yes. DiscoverIT® is included in CareIT® OnDemand and ONE for devices under support, and can be licensed per node for equipment without CareIT® support.
Does it integrate with my current tools?
DiscoverIT® generates and tracks its own tickets and operational traceability. Additional integrations are evaluated case by case.
How is access to information controlled?
Access to the platform is managed through profiles and roles, designed for operating critical environments.
Infrastructure that stays current,no surprises.
Do you have real visibility of the operational status of your infrastructure?
Without installing agents and without interrupting the operation.